Pp99 Privacy Policy

Your personal information is completely secure with us. Find out how we ensure that.

Last Updated: January 2026

How We Protect Your Information

A quick overview of the key pillars of pp99's Privacy Policy.

SSL Encryption

All your data is protected with 256-bit SSL encryption. From deposits to logins, every step is completed over an encrypted channel.

Secure Data Storage

Your data is stored on internationally certified servers, with regular backups and firewall protection in place.

No Data Shared with Third Parties

Your personal information is never sold to third parties. Data may only be shared when required by law.

Cookie Controls

You decide which cookies to allow. Manage your cookie preferences at any time through your browser settings.

GDPR-Compliant Policy

Pp99 complies with international data protection regulations. Your consent is obtained before your information is used.

Right to Erasure

You may request the deletion of your account and personal data. We will process the request within the specified timeframe.

Your privacy is our priority. By creating an account or using the pp99 platform, you agree to this Privacy Policy. For any questions, please reach out to our support team.

1 Introduction & Scope

Pp99 ("we", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and safeguard your personal information.

This policy applies to all pp99 services — including the website, mobile app, Live Casino, slots, fish games, and all other gaming services. Please read this policy carefully before using our platform.

  • This policy has been drawn up in compliance with Bangladesh and international data protection laws.
  • We do not collect data from individuals under the age of 18.
  • Any changes to this policy will be reflected with an updated date on the website.

2 What Information We Collect

Pp99 collects certain information to improve your experience and ensure a safe gaming environment. Details by category are outlined below:

Personal Information

  • Full name, date of birth, and gender
  • Mobile number and email address
  • National ID (for KYC verification)
  • Mobile banking account details (bKash/Nagad/Rocket)

Technical Information

  • IP Address & Device Type
  • Browser type and operating system
  • Login time and session duration
  • Gaming History & Transaction Data

Optional Information

  • Profile Picture (Optional)
  • Referral code and promotional information
  • Support chat conversations

We only collect information that is necessary. No excessive or irrelevant data is requested.

3 How Your Information Is Used

Your information is used only for specified purposes. Full details are provided in the table below:

Purpose of Use Type of Data Legal Basis
Account Creation & Management Name, phone, email Contractual Requirements
Identity Verification (KYC) NID, Date of Birth Legal Obligations
Payment Processing Mobile Banking Information Contractual Requirements
Fraud Prevention IP, Device, Transactions Legitimate Interests
Customer Support Contact Information Contractual Requirements
Sending Promotional Offers Phone, email User Consent

4 Who Your Information Is Shared With

Pp99 does not sell your personal information. Your data may only be shared in the limited circumstances described below:

  • Payment Processors: To process transactions via payment gateways such as bKash, Nagad, and Rocket.
  • Technology Partners: Game providers and cloud service providers operating under NDA agreements.
  • Regulatory Authority: When required by legal order from a licensing authority or law enforcement agency.
  • Fraud Prevention Agencies: To ensure account security.

Please Note: Before sharing data with third parties, it is important to review their own privacy policies. That said, all parties contracted with pp99 are required to maintain the same standard of protection.

5 Cookie Policy

Pp99 uses cookies on its website to enhance your experience. Cookies are small files stored in your browser.

Cookie Types:

  • Essential Cookies: Required for login sessions and security — these cannot be disabled.
  • Performance Cookies: Used to analyze page load speed and usage patterns.
  • Functionality Cookies: To remember your preferences (language, theme).
  • Marketing Cookies: Used to show relevant promotions — you can opt out at any time.

Cookies can be deleted or disabled at any time through your browser settings. However, some features may not function properly as a result.

6 Data Protection Measures

Pp99 follows industry-standard technologies and processes to protect your data. The key pillars of our security framework are:

  • 256-bit SSL/TLS Encryption: All data transfers are encrypted.
  • Two-Factor Authentication (2FA): An added layer of security for account logins.
  • Firewall & Intrusion Detection: Prevention of unauthorized access.
  • Regular Security Audits: Periodic audits conducted by independent third-party experts.
  • Restricted Staff Access: Only authorized personnel have access to data.
  • Data Backup: Regular backups are stored on secure servers.

In the event of a data breach, we will notify affected users within 72 hours.

7 Data Retention Period

Pp99 does not retain your information indefinitely. The following retention policy applies:

  • Active Accounts: Data is retained for as long as the account remains active.
  • Closed Accounts: After account closure, data may be retained for up to 5 years for legal purposes.
  • Transaction Details: 7 years, in accordance with financial regulatory requirements.
  • Marketing Information: Deleted promptly upon withdrawal of consent.
  • Support Chat: Deleted 6 months after resolution.

8 Your Rights

Pp99 respects your rights regarding your data. You may exercise any of the following rights at any time:

Right to Access

You can request to know what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate information we hold.

Right to Erasure

Request deletion of your data under applicable conditions.

Right to Restrict Processing

You may request that we stop using your data for specific purposes.

Right to Data Portability

You can request your data in a portable format.

Right to Withdraw Consent

Unsubscribe from marketing communications at any time.

Contact us to exercise any of these rights. We typically respond within 30 days.

9 Minor's Privacy

Pp99 strictly does not collect information from individuals under 18 or allow them to create an account.

  • Age is verified at the time of registration.
  • Any account found to belong to a minor is closed immediately.
  • Parents or guardians can report suspicious accounts.

If we inadvertently receive data belonging to a minor, it will be promptly deleted upon request.

10 Policy Updates & Contact

Pp99 may update this Privacy Policy as needed. Any changes will be reflected in the "Last Updated" date at the top of the page.

For significant changes, a notification will be sent to your registered mobile number or email. Continued use of the platform after any policy update will be considered acceptance of the revised policy.

For any privacy-related questions or concerns: [email protected] | Live Chat: Available 24/7.

Start Safe Gaming Today

Your information is fully secure with pp99. Register today and enjoy gaming on a platform you can trust.

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